Introduction

Clay Clinic (“we”, “our”, or “us”) is committed to protecting the privacy of all individuals who visit our website at https://clay-clinic.com. This Privacy Policy explains what information we collect, how we use it, and your rights in relation to it. By using our website, you agree to the practices described in this policy.

Who We Are

Clay Clinic is a medical aesthetic clinic located in Jeddah, Saudi Arabia. Our website address is: https://clay-clinic.com.

Information We Collect

We may collect the following types of information when you interact with our website:

  • Contact form data: When you submit a contact or inquiry form, we collect your name, email address, phone number, and the content of your message.
  • Usage data: We may collect anonymous data about how you navigate and interact with our website, including pages visited and time spent on the site.
  • Cookies: Our website uses cookies to improve your browsing experience. See the Cookies section below for more details.

Cookies

Cookies are small text files stored on your device when you visit our website. We use cookies for the following purposes:

  • Essential cookies: Required for the website to function correctly, such as remembering your preferences during a session.
  • Analytics cookies: Help us understand how visitors use our website so we can improve the experience. These cookies collect anonymous, aggregated data.

You can control or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the website.

How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your inquiries and appointment requests
  • To improve the content and performance of our website
  • To comply with applicable legal obligations

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Embedded Content from Other Websites

Pages on this website may include embedded content such as videos, images, or maps from external platforms. Embedded content from other websites behaves as if you had visited those websites directly. These third-party websites may collect data about you, use cookies, and monitor your interaction with the embedded content.

How Long We Retain Your Data

We retain contact form submissions for as long as necessary to respond to your inquiry and for internal record-keeping purposes. If you request that your data be deleted, we will do so unless we are required to retain it for legal or administrative reasons.

Your Rights

You have the right to:

  • Request access to the personal data we hold about you
  • Request correction of any inaccurate data
  • Request deletion of your personal data
  • Withdraw your consent at any time where processing is based on consent

To exercise any of these rights, please contact us through the contact form on our website.

Data Security

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. Our website uses SSL encryption to secure data transmitted between your browser and our server.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated effective date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us through the contact form available on our website.